Making Health Insurance Make Sense
About
our company
Our Mission: “To empower individuals and families to fully understand, access, and optimize their existing health insurance at any point of the healthcare process from understanding and disputing bills if needed to finding out what will be covered in a way you will understand so there are no surprises”
Your Insurance Navigator – Clarity. Advocacy. Peace of Mind.
At Prior Link Solutions, we believe that no one should have to face the stress and confusion of navigating health insurance alone. Founded by Delainy, a seasoned healthcare professional with over five years of experience, our mission is simple: to help individuals and families understand, access, and confidently use their insurance benefits.
Throughout her career, Delainy witnessed a recurring problem—patients receiving unexpected bills or missing out on covered services simply because they didn’t fully understand their policies. Driven by a passion for advocacy and patient empowerment, she launched Prior Link Solutions to change that.
“I take the guesswork out of your insurance, so you can focus on your health — not decoding coverage.”
At Prior Link Solutions, our goal is to make the healthcare system work for you—not the other way around.
Private Client Packages
Basic Support
$100/Month or $1,050/Year
Includes:
Unlimited email/text support
1–2 phone or Zoom sessions/month
Document reviews (EOBs, plans, facility estimates)
Planning support for expected medical events
Premium Support
$220/Month or $2,400/Year
All basic services
Unlimited calls/Zooms (within business hours)
Care coordination support
Help with appeals or billing disputes
Prior Authorization Services
Family meeting facilitation (e.g., adult children of aging parents)
Senior or Caregiver Support (65+ and officially retired)
$65/Month or $650/Year
In-home health care facilitation and follow up on services
Facilitation of entrance to a nursing home (determination of care level needed) and follow up on services
One Time Services (No Subscription)
Insurance Plan Investigation
$175
Policy Translation: A clear, detailed breakdown of your insurance policy, including coverage specifics, copayments, deductibles, and what your out-of-pocket costs may look like before your deductible is met. This empowers you to make informed decisions about your care and finances.
Prior Authorization Assistance: Coordination with your insurance provider to obtain prior authorization for scheduled medical appointments or prescription medications. We confirm whether services or treatments are covered and provide a clear estimate of any costs you may be responsible for—before your visit or purchase.
This service is designed to reduce surprises and give you peace of mind, ensuring you fully understand your benefits and what to expect financially.
Inpatient Stay, Rehab, or Nursing Facility Planning
$250
This service provides a comprehensive plan to support your transition from hospital care to the next stage—whether it's rehabilitation, a skilled nursing facility, or long-term care. We assist with:
Facility Coordination: Identifying and coordinating with hospitals, rehab centers, or nursing facilities that are covered by your insurance.
Cost Clarity: Providing clear, upfront information about expected out-of-pocket expenses so you can prepare financially.
Life Transition Support: Helping you or your loved one manage the emotional and practical aspects of moving into a new care environment.
Our goal is to ensure a smooth, informed, and confident transition through each stage of your care journey.
Document Review
$75-$100
This service offers thorough review and support for a wide range of healthcare-related documents to ensure accuracy and advocate on your behalf when needed. Services include:
Documentation Review: Careful analysis of Explanation of Benefits (EOBs), insurance claims, service estimates, and medical bills to verify correctness and identify potential issues.
Dispute & Resolution Support: Assistance with disputing denied claims or inaccurate charges, working directly with providers and insurance companies to seek resolution and ensure fair outcomes.
We help you understand what you’re being billed for, what’s covered by your insurance, and how to take action if something doesn’t look right—saving you time, money, and stress.
Provider Packages
A third-party company, that is you direct link and communication to insurance companies to complete all prior authorizations. The complex and time-consuming process of prior authorization is becoming an increased burden. With the growing volume of insurance claims and varying payer requirements, medical practices often struggle to manage these administrative tasks efficiently. At PriorLink Solutions we streamline the prior authorization process for healthcare providers, offering expert knowledge, efficient workflows, and a platform able to handle the high volume of requests with accuracy and speed. By outsourcing PA submissions to a dedicated team, medical practices can focus on patient care while improving reimbursement rates and reducing claim denials.
Basic Package
$500/Month
Comprehensive Support – Up to 50 Authorizations Per Month
Our Prior Authorization Management Service is designed to streamline the approval process and reduce administrative burdens for healthcare providers. This service includes:
Initial Submission: We manage the complete submission process, ensuring all required codes, clinical documentation, and medical necessity information are accurately compiled and submitted to the appropriate payer.
Ongoing Monitoring & Follow-Up: We track the status of each prior authorization request in real time, proactively following up with insurance companies to minimize delays and ensure timely approvals.
Denial Management & Appeals: In the event of a denial, we handle the appeals process, addressing payer concerns and submitting additional documentation to support medical necessity and increase the likelihood of a favorable outcome.
This service supports up to 50 prior authorization requests per month, providing reliable, end-to-end support for your practice or organization.
Professional Package
$1,000/Month
Comprehensive Support – Up to 100 Authorizations Per Month
Our Prior Authorization Management Service is designed to streamline approvals and reduce administrative workload for healthcare providers. This service includes:
Initial Submission: We handle the complete submission process, ensuring all necessary codes, supporting documentation, and medical necessity details are accurately compiled and submitted to the appropriate payer.
Ongoing Monitoring & Follow-Up: We actively track the status of each prior authorization request and perform proactive follow-ups with insurance companies to minimize delays and secure timely responses.
Denial Management & Appeals: In the event of a denial, we manage the appeals process, addressing payer concerns and submitting additional documentation to support medical necessity, increasing the likelihood of approval.
This service covers up to 100 prior authorization requests per month, providing reliable, end-to-end support to help your practice maintain focus on patient care.
Premium Package
$2,000/Month
Comprehensive Support – Unlimited Authorizations
Our Prior Authorization Management Service provides end-to-end support for healthcare providers, eliminating the administrative burden associated with insurance approvals. This all-inclusive service features:
Initial Submission: We manage the full submission process, ensuring all necessary codes, clinical documentation, and medical necessity details are correctly prepared and submitted to payers.
Ongoing Monitoring & Follow-Up: Each prior authorization request is closely tracked, with proactive follow-ups to insurance companies to reduce delays and ensure timely decisions.
Denial Management & Appeals: In the event of a denial, we oversee the appeals process—addressing insurer concerns, submitting additional documentation, and working to secure a favorable resolution.
With unlimited prior authorization requests, this service offers scalable, dependable support—freeing your team to focus on patient care while we handle the paperwork.
Contact Us
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